Access to medical records
The practice is registered with the Information Commissioner’s Office. We comply with the Data Protection Act 2018. We manage requests for access to medical records according to the Act. Fill ... [continue] Access to medical records
Accessing someone else’s information
As a parent, family member or carer, you may be able to access services for someone else. We call this having proxy access. We can set this up for you ... [continue] Accessing someone else’s information
Complaints
We make every effort to give the best service possible to everyone who attends our practice. However, we are aware that things can go wrong resulting in a patient feeling ... [continue] Complaints
GP net earnings
The average pay for GPs working in Redbank Group Practice in the last financial year was before tax and National Insurance. This is for 3 full time GPs and 1 ... [continue] GP net earnings
Health information
Self care advice and links to helpful resources.
Medical education
We are a training practice and we may offer you an appointment with a GP registrar. These doctors are fully qualified and will have worked in several hospitals. They are ... [continue] Medical education
Patient confidentiality
You have a right to privacy and we respect this. We keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records ... [continue] Patient confidentiality
Patient group
We have an active patient participation group at our practice. Find out about our patient group We would like to know how we can improve our service to you and ... [continue] Patient group
Patient rights and responsibilities
We aim to treat our patients with respect at all times. We expect our patients to treat our staff in the same way. It is your responsibility to keep your ... [continue] Patient rights and responsibilities
Patient survey and results
We will publish the latest patient survey and results information on this page.
Practice policies
Read our practice policies on these pages.
Pride in practice
Pride in Practice – LGBT Pride in Practice is a quality assurance support service that strengthens and develops Primary Care Services relationship with their lesbian, gay, bisexual and trans (LGBT) patients ... [continue] Pride in practice
Using this website
The medical information on this website gives general advice only. This includes the information on any sites linked to from this website. It should not be used as a substitute ... [continue] Using this website
Veteran friendly GP practice
Redbank Group Practice is an accredited Veteran Friendly GP Practice. We are proud to support our Armed Forces community. Our accreditation shows we can deliver the best possible care and ... [continue] Veteran friendly GP practice
Date published: 20th September, 2023
Date last updated: 21st September, 2023
